STORE POLICIES
DAMAGED PRODUCTS
At Laure and Cush, LLC we work hard to find the right shipping supplies and product packaging. We pack everything up carefully and in the most secure way possible. However, once the package leaves our facility, we are not responsible for damaged items caused by the shipping carrier. If your item arrives damaged due to the shipping carrier, please contact us and we will work with you to resolve the issue.
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COVID-19 POLICY AND WHAT WE'RE DOING
It’s 2021 and it looks like Covid-19 is not going anywhere anytime soon! At the Laure and Cush, LLC headquarters we are doing everything we can to ensure orders are processed and shipped in a reasonably, timely manner. All our wonderful staff members follow strict protocols to keep our lab, product packaging and shipping materials clean and sanitized. Any product(s) that are returned/exchanged will be disposed of and not resold. We love our customers and want you to know that your safety and health is our number one priority!
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TERMS & CONDITIONS
Laure and Cush, LLC reserves the right to amend any information, including but not limited to prices, technical product specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Laure and Cush, LLC has the right to cancel the order and refund any amount paid in the best way. Laure and Cush, LLC shall also notify the customer of equivalent replacement products if available.
PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.laureandcush.com
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal Information
We do not share your Personal Information with third parties.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
The Site is not intended for individuals under the age of [18 years of age] .
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [Re: Privacy Compliance Officer], laureandcush@yahoo.com